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Yacht Management

Continuously exceeding expectations for Yacht Owners, Representatives, Captains and Crew.

Services

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Accounts

To maintain their value, yachts need to be managed both financially and physically.
Our accounts team specialise in the financial management of yachts and understand clients’ expectations regarding cost control and accountability. The key to our success is continual communication between the Captain, Yacht Manager and the accountants.
No one likes surprises and to avoid this scenario active financial management is critical to knowing where you are at any time and where you wish to be!
Our object is clear: successful and harmonious yacht operation is down to team-work, with the full involvement of the Owner, Captain, Yacht Manager and accountants. When this happens everyone knows in which direction they are pulling and why.

Our Services

  • Monthly or quarterly management accounts with budget comparison and variance reports
  • Preparation of Annual Financial Accounts and where required liaison with Auditors, Lender Banks and Corporate Managers
  • Opening and operating of bank accounts and issuance of credit/debit cards, arranging boat funds including APAs
  • Establishing internal control procedures for payment of invoices
  • Cash Control & Reporting with emphasis on regular notification to the Owner of future funding requirements
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ISM & ISPS

We believe all yachts, regardless of the size and nature of operation should have some form of on board safety & security plan. At Arrow Services Monaco we can tailor our systems to meet any one, or all, of your requirements.
Arrow is well placed to implement a bespoke safety & security management plan for you, complete or partial depending on your requirements and nature of the vessel/operation.

Our Services

  • International Safety Management (ISM). Implementation and management including Mini ISM
  • International Ship and Port Facility Security (ISPS) implementation and management
  • Auditing for ISM, Port State Control compliance and Flag pre-surveys or inspections
  • Complete check list of all documents
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Global 24/7 Shore Support

Knowing that the Arrow 24/7 Shore Support & Response Team is available adds to the peace of mind of yacht ownership.

Arrow Services Monaco designates one primary point of contact for each client in the case of an emergency.

Thanks to many years’ experience gained while sailing round the globe, we have built up a network of professionals we can call on to assist, with prompt access to shipyards, services, salvage companies, doctors, etc.

Mark Feltham Executive Director, Marine Superyachts Willis Group, London

“We recently had cause to work with Arrow on an unfortunate yachting incident that, but for their extremely professional and timely reaction, could have turned into something quite nasty and expensive! Their lines of communication with the Skipper were excellent. The combination of Arrow and a very competent Master meant that the incident was dealt with in the most efficient and cost-effective manner. Additionally, the owner was able to take redelivery of his yacht in the shortest time possible.”

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Technical Operations & Logistics

We understand that Captain and crew sometimes need assistance to ensure operations run smoothly on board.

We are fully equipped and able to provide a whole range of services.

Marine Operations describes the assistance Arrow will provide the Captain and crew in their normal operations. The intent is to be a resource for the Captain enabling him to concentrate on the important onboard requirements necessary for smooth, safe and legal operations. To streamline this process we have developed the Arrow Gateway, our custom cloud based yacht management tool for new construction, yacht management & planned maintenance.

Our Services

  • Arrow Gateway Central contacts list
  • Certification and Document control
  • Chart and Publication updates
  • Communications, language & translation assistance
  • Insurance review
  • Inventories review
  • Critical Equipment lists review
  • Marina Booking assistance
  • Bunkering
  • Tenders and Watercraft support
  • Port State & Customs Control awareness and training.
  • Concierge Service
  • 24/7 technical assistance to captain and crew
  • Class Society Surveys assistance
  • Flag State survey assistance
  • Planned Maintenance review
  • Maintenance and Defect oversight
  • Warranty Support
  • Fuel and oil analysis
  • Lifting gear maintenance and testing
  • Annual surveys and reports
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Regatta & Race Management

Backed by our extensive experience in racing, Arrow Services Monaco offers a yacht race management service to owners wishing to participate in a range of sailing events:

  • Transatlantic races
  • European Maxi & Superyacht events
  • Caribbean regattas
  • Asian regattas

Whether you have a classic sailing yacht from the early 1900s, a 35m Wally or a Dubois Superyacht, this service assists Captains and Owners by providing a high level of racing experience and security to complement the existing crew.

We are very well placed with our connections (America’s Cup, Volvo, Olympics) to recruit the crew that an owner requires to safely race Maxis and Superyachts.

Our Services

  • Regatta budgets and cash flow
  • Insurance policy review
  • Sail measurements
  • Racing Certificates
  • Crew selection
  • Regatta registration
  • Flight booking
  • Accommodations
  • Uniforms
  • Restaurants, catering for lunch
  • Rental cars
null
Accounts

To maintain their value, yachts need to be managed both financially and physically.
Our accounts team specialise in the financial management of yachts and understand clients’ expectations regarding cost control and accountability. The key to our success is continual communication between the Captain, Yacht Manager and the accountants.
No one likes surprises and to avoid this scenario active financial management is critical to knowing where you are at any time and where you wish to be!
Our object is clear: successful and harmonious yacht operation is down to team-work, with the full involvement of the Owner, Captain, Yacht Manager and accountants. When this happens everyone knows in which direction they are pulling and why.

Our Services

  • Monthly or quarterly management accounts with budget comparison and variance reports
  • Preparation of Annual Financial Accounts and where required liaison with Auditors, Lender Banks and Corporate Managers
  • Opening and operating of bank accounts and issuance of credit/debit cards, arranging boat funds including APAs
  • Establishing internal control procedures for payment of invoices
  • Cash Control & Reporting with emphasis on regular notification to the Owner of future funding requirements
null
ISM & ISPS

We believe all yachts, regardless of the size and nature of operation should have some form of on board safety & security plan. At Arrow Services Monaco we can tailor our systems to meet any one, or all, of your requirements.
Arrow is well placed to implement a bespoke safety & security management plan for you, complete or partial depending on your requirements and nature of the vessel/operation.

Our Services

  • International Safety Management (ISM). Implementation and management including Mini ISM
  • International Ship and Port Facility Security (ISPS) implementation and management
  • Auditing for ISM, Port State Control compliance and Flag pre-surveys or inspections
  • Complete check list of all documents
null
Global 24/7 Shore Support

Knowing that the Arrow 24/7 Shore Support & Response Team is available adds to the peace of mind of yacht ownership.

Arrow Services Monaco designates one primary point of contact for each client in the case of an emergency.

Thanks to many years’ experience gained while sailing round the globe, we have built up a network of professionals we can call on to assist, with prompt access to shipyards, services, salvage companies, doctors, etc.

24/7 response quote from the reputable insurer WILLIS

Mark Feltham Executive Director, Marine E Superyachts Willis Group, 51 Lime Street, London, EC3M 7DQ, UK

“We recently had cause to work with Arrow on an unfortunate yachting incident that, but for their extremely professional and timely reaction, could have turned into something quite nasty and expensive! Their lines of communication with the Skipper were excellent. The combination of Arrow and a very competent Master meant that the incident was dealt with in the most efficient and cost-effective manner. Additionally, the owner was able to take redelivery of his yacht in the shortest time possible.”

null
Technical Operations & Logistics

We understand that Captain and crew sometimes need assistance to ensure operations run smoothly on board.

We are fully equipped and able to provide a whole range of services.

Marine Operations describes the assistance Arrow will provide the Captain and crew in their normal operations. The intent is to be a resource for the Captain enabling him to concentrate on the important onboard requirements necessary for smooth, safe and legal operations. To streamline this process we have developed the Arrow Gateway, our custom cloud based yacht management tool for new construction, yacht management & planned maintenance.

Our Services

  • Arrow Gateway Central contacts list
  • Certification and Document control
  • Chart and Publication updates
  • Communications, language & translation assistance
  • Insurance review
  • Inventories review
  • Critical Equipment lists review
  • Marina Booking assistance
  • Bunkering
  • Tenders and Watercraft support
  • Port State & Customs Control awareness and training.
  • Concierge Service
  • 24/7 technical assistance to captain and crew
  • Class Society Surveys assistance
  • Flag State survey assistance
  • Planned Maintenance review
  • Maintenance and Defect oversight
  • Warranty Support
  • Fuel and oil analysis
  • Lifting gear maintenance and testing
  • Annual surveys and reports
null
Regatta & Race Management

Backed by our extensive experience in racing, Arrow Services Monaco offers a yacht race management service to owners wishing to participate in a range of sailing events:

  • Transatlantic races
  • European Maxi & Superyacht events
  • Caribbean regattas
  • Asian regattas

Whether you have a classic sailing yacht from the early 1900s, a 35m Wally or a Dubois Superyacht, this service assists Captains and Owners by providing a high level of racing experience and security to complement the existing crew.

We are very well placed with our connections (America’s Cup, Volvo, Olympics) to recruit the crew that an owner requires to safely race Maxis and Superyachts.

Our Services

  • Regatta budgets and cash flow
  • Insurance policy review
  • Sail measurements
  • Racing Certificates
  • Crew selection
  • Regatta registration
  • Flight booking
  • Accommodations
  • Uniforms
  • Restaurants, catering for lunch
  • Rental cars

Yacht Management Cases Studies